Confidentiality
I am a member of the ICO (Independent Commissioners Office) so your data is confidential. However please note that information on Facebook business page, Messenger, Whatapp stores your information.
Please be aware that if you send me any sensitive medical/health information, I will only hold and use this if we proceed to treatment, at which time I will require explicit consent from you to hold this data. If we do not proceed to treatment I will erase this information.
My privacy policy and GDPR registration can be found at the bottom of this page.
Cancellation Policy
When making an appointment you are agreeing to my cancellation policy.
I will send you a reminder of your appointment.
Please understand I am a sole trader of a small business which is reliant on confirmed appointments.
Late or no show appointments place a significant impact on my business as it's virtually impossible to replace these appointments at such short notice.
Appointments cancelled within 24hours
50% CHARGE
Appointments cancelled on the day or no show
100%CHARGE
If you arrive late for you're treatment, the time may need to be adjusted accordingly.
This fee will be required to be paid prior to any future bookings.
Thank you in advance for your understanding. Michelle 👣
Professional membership & insurance
I am a full member of the Association of Reflexologists (AoR). Being a full member of the AoR demonstrates that I have a nationally recognised Diploma in Reflexology.
As an AoR member: 12996
I am bound by the AOR Code of Practice and Ethics.
I follow the AoR Good Practice Policy and hygiene guidance to ensure client safety.
I will always be adequately insured for medical malpractice /professional indenmity requirements. The industry standard is in excess of £5 million cover.
I comply with the AoR Continuing Professional Development requirements which ensures my practice is kept up to date.
I am compliant with GDPR data protection, please see my separate GDPR policy. Your information will remain confidential at all times.
As a professional and highly qualified reflexologist with MAR status, I will provide you with the appropriate bespoke treatment and support.
I am also a member of the UK Reiki federation reiki fed.co..uk largest Reiki-only professional organisation in the UK and Europe
Provision of additional therapies
• I offer other therapies in addition to reflexology. I provide Indian Head Massage and Hopi Ear Candle treatments to the same high standard expected by the AoR for reflexology. I also have insurance in place for these additional therapies.
Thank you.
